What You'll Do: In this role, you will be leading the Airline Sourcing offering from 4D. This means owning the process from start to finish, which will include driving the completion of a proprietary airline sourcing tool. You will maintain exceptional relationship with airlines and be working with clients and internal stakeholders during various aspects of the RFP process and ongoing performance management.
Manage and coordinate Airline Request for Proposal (RFP) projects from clients and internal teams. This includes organizing data collection, input, managing timelines and developing end-result presentations to client.
Lead the on-going improvement and maintenance of proposal process. Ensure timely load of updates into RFP database. Capture input from Sourcing and Program Management teams, along with client Account Managers to preserve timely content.
Standardize proposal/SOW templates by leveraging style guides, consistent messaging, relevant industry content and ensuring product / service content is always up-to-date.
Direct completion of internal airline sourcing tool development, with short-, medium- and long-term vision and deliverables.
Pursue automation within current process by leveraging various tools and provide closed-loop feedback to ensure continuous process optimization.
Proactively stay on top of 4D key capabilities, product offerings, competitors and market knowledge via websites, online webinars, and marketing information.
Acquire, consolidate and analyze competitive data through team and external sources.
Collaborate with Sourcing and Project Management teams to establish on-going competitive analysis and best practices.
Work with team to publish relevant competitive offering details to global Sales team.
What you need to be successful in this role:
B.A./B.S. plus 8 years airline analytics or sourcing experience or equivalent combination of education and relevant experience.
Demonstrated experience in an internal or external customer service capacity, with a positive, can-do attitude.
Industry experience in B2B environment, particularly with pricing a plus.
Intermediate knowledge of Microsoft Office applications, with excellent Word and Excel skills. SQL and Microsoft BI experience a plus.
Excellent written, oral, and interpersonal communication skills.
The discipline to work alone and the ability to work collaboratively as part of a small, high performance team (with Sales, Account Management, Technology, and other departments).
Analytical in approach with the ability to manage multiple, simultaneous projects while maintaining an eye for detail.
Strong presentation and content development skills.
Ability to think on your feet, develop and communicate insight.
About Flight Centre:
After starting with one shop in the early 1980s, Flight Centre Travel Group (FCTG) has enjoyed remarkable growth to become a $20 billion business consisting of more than 40 brands. One of the worlds largest travel agency groups, it has company-owned operations in 23 countries and a corporate travel management network that spans more than 90 countries. FCTG was listed on the Australian Securities Exchange in 1995 (ASX: FLT).Flight Centre Travel Group employs more than 19,000 people globally and has a total of almost 2800 businesses.
Location: Boston, MA, Woburn, MA, Marlborough, MA, Philadelphia, PA, Warwick, RI, New York City, NY, Denver, CO, Chicago, IL, Phoenix, AZ, or Arlington, VA or Virtual Possible for the right candidate
FCTG is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.